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9:00 am - 5:30 pm
Tickets Map Your Visit

Know before you visit

As part of our commitment to the continued well-being of our guests, team members and the animals in our care, and in ongoing efforts to assist our community in preventing the spread of COVID-19, we have implemented enhanced protocols and procedures you will notice during your visit.

Timed Ticketing

We have transitioned to a timed ticketing system to limit the number of guests who are inside the Zoo at any given time. Tickets may only be purchased online, and all transactions within the Zoo will be paperless (no cash). 

Learn more

We’re promoting wellness at Zoo Atlanta.

  • Guests are strongly encouraged to wear masks. All Zoo Atlanta team members will be wearing masks throughout your visit. 
  • You’ll find hand-sanitizing stations throughout the Zoo for your convenience.
  • We are frequently cleaning and disinfecting touchpoints, restroom touchpoints and restrooms using a solution approved by the Centers for Disease Control and Prevention (CDC).
  • All buildings (restrooms excepted), indoor venues and indoor experiences are temporarily closed, as are Splash Fountain, vending and souvenir machines, photo stands, statue photo-ops and water fountains. Zoo Atlanta provides a largely outdoor experience in a park environment.
  • Rides, playgrounds and Treetop Trail are temporarily closed. 
  • Food and gifts will be sold from outdoor kiosks. We hope you’ll come back another time to enjoy the other amenities, which are closed for your safety.
  • We are promoting a one-way experience that reinforces social distancing guidelines at all locations where it is feasible.
  • Visuals at some animal habitats will suggest where guests should stand to watch the animals. Pathway guides will be on hand to assist guests and encourage social distancing.

What can I do to help the Zoo promote a healthy environment?

We are doing all we can to promote a healthy environment, and in doing so, we also rely on you to keep recommended self-care in mind for your safety and the safety of others. Throughout your Zoo experience, please be mindful of current CDC guidelines and public health recommendations.

  • If you or a member of your party are feeling unwell, please visit us another time.
  • Wash your hands often, using soap and water, for a minimum of 20 seconds. If soap and water are not available, the CDC recommends a hand sanitizer containing at least 60% alcohol.
  • Guests are strongly encouraged to wear masks.
  • Help us promote social distancing by remaining at least six feet away from others who are not part of your party.
  • If you must cough or sneeze, please do so into your elbow, not into your hand or into the air.
  • Government health organizations currently recommend that persons ages 65 and older, persons who reside in senior care facilities or long-term care facilities, or persons with underlying medical conditions stay home or maintain distance from others.

Where should I go for more information on COVID-19?

The Centers for Disease Control and Prevention is the best resource for useful, factual and up-to-date information on the virus.