Wild Encounter: Giant Panda

Due to the COVID-19 pandemic, Zoo Atlanta has made some changes to our programming that promote the continued well-being of both our guests and the animals. As such, many programs that include behind-the- scenes experiences will have a delayed opening or will remain on hold after the Zoo reopens for the remainder of 2020. 

Meet and feed one of Zoo Atlanta’s world-famous black-and-white bears during an exclusive behind-the-scenes encounter! During this encounter, you will be accompanied by an Exhibit Interpreter around the outside of the panda habitat while learning what makes giant pandas so unique. You will then take a behind-the-scenes tour of The Arthur M. Blank Family Foundation Giant Panda Conservation Center and meet the professionals in charge of the giant pandas’ daily care. Finally, no Wild Encounter would be complete without the opportunity to meet and feed an adult panda one of their favorite treats!

Giant Panda Wild Encounters reservations will in reopening soon with 2021 availability.

  • Meet at the giant panda habitat 15 minutes before the Wild Encounter. 
  • Please note that availability is limited for all Wild Encounters.
  • Please note that for human and animal safety, all interactions with bears are through a safety barrier.

Monday, Friday, Saturday and Sunday at 11 a.m.

$160 + Zoo admission
Giant Panda


  • A ticket is required for all participants 3 years old and up.
  • Children 2 years old and under are FREE and may attend, but are not permitted to feed the animals.
  • Children 3 to 8 years old must be assisted by parent/guardian while feeding.
  • Children 13 years old and under must be accompanied by an adult who has also purchased a Wild Encounter ticket.
  • Children 4 years old and under must be carried or held by the hand of an adult at all times.


  • Full payment is due upon reservation.
  • Refunds or reschedules will not be issued for no-shows.
  • Cancellations received more than 7 days before the scheduled visit will receive a full refund.
  • Reschedule requests received less than 7 days prior to your scheduled program date will incur a 10% reschedule fee, based upon the total cost of your reservation.
  • Guests will not receive a refund and reschedules due to rain.
  • In the event of extreme or inclement weather conditions, within 15 minutes of the program start time, you will be contacted by Zoo Atlanta and offered a refund (of program cost, only) or the opportunity to reschedule.

  • waiver must be completed by each participant or guardian every time in order to participate. 
  • Participants 17 years old and under attending without a parent or guardian MUST bring a completed waiver with them that is signed by a parent or guardian.
  • Due to animal safety regulations, guests who have been outside of the United States or Canada within the (10) days prior to the program will not be allowed to participate.
  • Participants may bring phones/cameras and are permitted to take pictures of the encounter; however, video recording is not permitted.
  • To ensure the safety of our animals and guests while behind the scenes, follow all instructions of keepers and Zoo staff. Participants who are not following instructions will be asked to leave the program and will not receive a refund.
  • Strollers and wagons are not allowed in behind-the-scenes areas.
  • Participants must wear closed-toe and closed-heel shoes. Flip flops, sandals, etc. are not permitted in behind-the-scenes areas.
  • Clothes may get dirty during the encounter. Please plan accordingly.


For your safety, encounters will occur with protected contact, where you will not be in the same physical space with the animal, but will feed them through a barrier. Our giant panda safety protocol requires that each participant wear booties, gloves and lab coats, which will be provided to you. All participants will dip the bottoms of their shoes into a diluted bleach solution before entering the giant panda building; please dress accordingly. 

Wild Encounter Gift Certificate

Give the adventure of lifelong learning. Here’s an idea we can promise won’t be re-gifted: give a certificate for one of Zoo Atlanta’s education programs! You may also purchase gift certificates in $25 increments up to $100. Program restrictions apply. 


Connect With Your Wild Side #onlyzooatl