ZOO ATLANTA PARTNERS WITH IACCESS LIFE ON INNOVATIVE NEW ACCESSIBILITY TOOL

Voice by iAccess Life will allow guests to provide direct feedback on the Zoo experience  

ATLANTA – October 17, 2024 – Zoo Atlanta has partnered with iAccess Life to make Voice by iAccess Life, a tool which allows visitors to rate, review, and research locations based on their accessibility, available on Zoo grounds.   

Members and guests can scan seven different QR codes and provide anonymous feedback at the Zoo’s Flamingo Plaza; African Savanna; Ford African Rain Forest; Scaly Slimy Spectacular: The Amphibian and Reptile Experience; the main spine of the Zoo leading to Nourish Café; Asian Forest; and Orkin Children’s Zoo. Visitors will be able to provide feedback on a range of experiences, including parking and entry, accessibility of guest pathways and animal habitat viewing, and restroom, food service, and gift shop accessibility.  

Zoo Atlanta, including an internal Diversity, Equity, Access and Inclusion Committee, will use this information to assess areas of need and identify ways to increase accessibility for guests with mobility, hearing or visual impairments.  

“Zoo Atlanta strives to be a Zoo for All, and inclusivity is one of our organization’s key values. This means understanding challenges and barriers experienced by our guests,” said Raymond B. King, President and CEO. “Rather than guessing what those challenges are, we can now get direct feedback from our community that will help us provide a more accessible and inclusive Zoo experience for all those who visit. We are proud to partner with iAccess Life to offer this innovative new tool.”  

“iAccess Life was created to allow for users with mobility impairments to access venues independently and confidently. It brings me great pleasure to see an organization such as Zoo Atlanta step up and offer their patrons a way to sufficiently leave feedback on how their experience was,” said Brandon Winfield, CEO of iAccess Life. “A lot of times the chain of operations from suggestion to solution is broken and not efficient. The Zoo will now be able to be proactive with their clients instead of reactive.”  

Plan a visit at zooatlanta.org. Learn more about Voice by iAccess Life at voice.iAccess.life.